Not resolved

I bought two pairs of Rockport shoes purchased full price from the Pitt Street Sydney Australia store. The inside heel of both pairs of shoes deteriorated over 6-12 months so they became unwearable.

Not a lot of walking. I have other shoes that are ten times that age, with lots of wear, that have not had that fault. I contacted Rockport and was left very unhappy. No exchange, no refund, no repair; because they were more than twelve months old.

It was clearly a manufacturing problem.

Don't buy Rockport. There are other brands out there such as Merrell and Salomon that are far superior and the same price.

Product or Service Mentioned: Rockport Shoes.

Reason of review: Bad quality.

Company wrote 0 public responses to the review from Jun 14, 2017.
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