I bought two pairs of Rockport shoes purchased full price from the Pitt Street Sydney Australia store. The inside heel of both pairs of shoes deteriorated over 6-12 months so they became unwearable.
Not a lot of walking. I have other shoes that are ten times that age, with lots of wear, that have not had that fault. I contacted Rockport and was left very unhappy. No exchange, no refund, no repair; because they were more than twelve months old.
It was clearly a manufacturing problem.
Don't buy Rockport. There are other brands out there such as Merrell and Salomon that are far superior and the same price.
Product or Service Mentioned: Rockport Shoes.
Reason of review: Bad quality.