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8 months and falling apart.. I now have to spend more money on another pair of boots as they are required for my job.. would of been money ahead to get the redwings in the first place. Sidewalls are made of plastic- this falls inside the shoe and feels like gravel- I...
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1.0
I liked
  • Looks
I didn't like
  • Quality- everyday wear and tear is very poor
#1044573
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I bought some Rockport boots online at Rockport.ca. This is Rockport's Canadian website. The price was shown as C$109.99. When the charge went through my Visa I was charged in US$ so Rockport ended up ripping me off for about $35 on the exchange. I phoned to complain...
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1.6
I liked
  • Style and quality of the shoe
I didn't like
  • Incorrect amount charged for goods
#1033709
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I have different size feet 7 and 9 and have had to buy cheap shoes that were never comfortable. Abouet 4 years ago my mother bought me a pair of Rockport shoes. I was selling cars at the time and wore them daily for almost 2 years. I got a puppy and he really liked my...
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#1029365
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Recently I have attempted to visit the store in Calgary at market mall and been turned away multiple times Due to the fact that there is only one employee working and all the shoes are kept "off site". I find this to be extremely poor customer service. The employees...
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2.6
#1023577
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Rockport Shoes Review

Bought two pairs of shoes at Wrentham outlet mass. Both pairs make squeaking noise when I walk. Alwasys bought Rockport but now I'm concerned.
3.1
Details
Customer service
Discounts and Special Offers
Location
Price Affordability
Staff
Value for money
Website
#1014273
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Purchased a pair of "waterproof" Rockport shoes and after less than 6 months water is seeping in at the toes. After being in contact with the 7 times via email and phone, the finally tell me to send them back through insured mail (at my cost), and in 2-4 weeks they...
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Anonymous
Wet feet in NY

I agree with this review - I had a pair of waterproof Rockports for years, and suddenly one day they started leaking - just raining out, no walking through puddles. I assumed ...

1.1
#1007844
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Rockport Shoes Review

Rockport - Simple Review #1486823381
Rockport - Simple Review #1486823381
My left shoe is peeling never had that happen before, had many Rockport shoes thru the years. What is going on?
#1006447
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Rockport Customer Care Review

Worst customer service. They lie to you to get you off phone. Issue not taken care of after calling for 25 days.
1.0
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#994041
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Delivery Service Review

Never received purchased gift card
1.0
Details
Diversity of Products or Services
#994033
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Rockport - Shoes Review

Rockport - Shoes Review
I purchased a pair of xos Rockport shoes six months later the right foot right toe stitching is completely apart my son shoes are doing the same thing and they're the same style same shoe style I sent pictures to Rockport and got no response for $360 for 2 pairs of shoes and get no reply I do not do not recommend anyone buying Rockport shoes
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#990893
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