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They have sent cheap shoes and not returning them and not even covering under warranty. This is trap they create when someone is stuck with cheap quality products. I won't recommend to buy from them ever. Also, don't get influenced by their cheap websites sales, you...
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1.0
I didn't like
  • Customer service
  • Shoes or people
  • Did not delived what they promised
#1095487
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Rockport - Bad work shoes

I have tried to call them nothing i brought a pair of Rockport shoes on june 10 2017 the front of the right shoe is coming off know it will not upload my photo upload the photo i took of there shoe
#1079206
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While I realize it is completely *** to loose your receit. I was only treated fairly with a slight and sometimes blatent hint of condemnation. I have come here recently , and found two great pairs of shoes making it a place I think of when I need shoes. But today I...
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2.9
#1078811
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Rockport - Been a long time R consumer.

Sole on dress shoe came loose as I was walking. Cust. Service says shoes too old so take it to a cobbler. I wear shoes only to dress occasions and some of my shoes are over five years old, but like new. Will take it to cobbler but won't buy Rockport or any of their brands anymore.
#1061548
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I bought two pairs of Rockport shoes purchased full price from the Pitt Street Sydney Australia store. The inside heel of both pairs of shoes deteriorated over 6-12 months so they became unwearable. Not a lot of walking. I have other shoes that are ten times that age,...
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#1060774
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I placed an order online during the Memorial Day weekend. Nothing on the website indicated that there would be any delays in processing or shipping these orders during the holiday weekend, unlike other online vendors. 4 days later and my order still has not shipped....
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1.3
I didn't like
  • Customer service
#1054601
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8 months and falling apart.. I now have to spend more money on another pair of boots as they are required for my job.. would of been money ahead to get the redwings in the first place. Sidewalls are made of plastic- this falls inside the shoe and feels like gravel- I...
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1.0
I liked
  • Looks
I didn't like
  • Quality- everyday wear and tear is very poor
#1044573
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I bought some Rockport boots online at Rockport.ca. This is Rockport's Canadian website. The price was shown as C$109.99. When the charge went through my Visa I was charged in US$ so Rockport ended up ripping me off for about $35 on the exchange. I phoned to complain...
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1.6
I liked
  • Style and quality of the shoe
I didn't like
  • Incorrect amount charged for goods
#1033709
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I have different size feet 7 and 9 and have had to buy cheap shoes that were never comfortable. Abouet 4 years ago my mother bought me a pair of Rockport shoes. I was selling cars at the time and wore them daily for almost 2 years. I got a puppy and he really liked my...
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#1029365
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Recently I have attempted to visit the store in Calgary at market mall and been turned away multiple times Due to the fact that there is only one employee working and all the shoes are kept "off site". I find this to be extremely poor customer service. The employees...
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2.6
#1023577
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