Rockport - Buyer BEWARE!!
Bought a pair of Rockport boots October 2017. Pulled them out to wear on a cool night and the soles are totally rotted off!
Called Customer Service. I talked to a representative, got an email address and sent the information along with a picture. I got an email from Rockport asking for additional information, so another email was sent. Got the last email from them basically saying "Sorry about your luck"!
Have bought other Rockport in the past, but never again. Rockport USED to be a good product, provide customer satisfaction and stand behind their shoes. Hope any possible future customers will read reviews before buying.
Will not ever buy another pair and will let friends, family and coworkers know. Now it's RottenPort
Reason of review: Bad quality.
Monetary Loss: $115.
Preferred solution: Full refund.
Rockport Cons: Poor quality materials now used for the shoes, Out 115 for bad product.
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