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Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle
This is what I wrote to Rockport: I am really surprised that rather than looking at the issue where your product has caused an injury, your response is purely focussed on the product purchase date and the warranty status. This is not at all being customer focussed and...
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#1105149
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On my way to Panama I noticed a small rock in my boot. Behold there is a hole in the bottom. That pebble irritates me with every step. I must go on.... I think I'll put on anything but Rockport's.......like my story ? I started with a hole in my boots. I...
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1.0
I didn't like
  • Shoes or people
  • Did not delived what they promised
  • Defective goods
#1114710
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They have sent cheap shoes and not returning them and not even covering under warranty. This is trap they create when someone is stuck with cheap quality products. I won't recommend to buy from them ever. Also, don't get influenced by their cheap websites sales, you...
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1.0
I didn't like
  • Customer service
  • Did not delived what they promised
  • Shoes or people
#1095487
Reply to reviews

Rockport quality disintegration

Rockport
#1108452
I used to be able to buy a pair of rockports and use them as my only shoe for at least 3 years without a problem. Now i can buy them in March and they are already splitting by September. Last time ill buy rockports...
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Rockport - Bad work shoes

Rockport
#1079206
I have tried to call them nothing i brought a pair of Rockport shoes on june 10 2017 the front of the right shoe is coming off know it will not upload my photo upload the photo i took of there shoe
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Rockport - Been a long time R consumer.

Rockport
#1061548
Sole on dress shoe came loose as I was walking. Cust. Service says shoes too old so take it to a cobbler. I wear shoes only to dress occasions and some of my shoes are over five years old, but like new. Will take it to cobbler but won't buy Rockport or any of their brands anymore.
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Rockport - Simple Review #1486823381
Rockport - Simple Review #1486823381
1/2

Rockport Shoes Review

Rockport
#1006447
My left shoe is peeling never had that happen before, had many Rockport shoes thru the years. What is going on?
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While I realize it is completely *** to loose your receit. I was only treated fairly with a slight and sometimes blatent hint of condemnation. I have come here recently , and found two great pairs of shoes making it a place I think of when I need shoes. But today I...
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2.9
#1078811
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Rockport - Defective product report and very bad customer service
Rockport - Defective product report and very bad customer service
I am a very loyal rockport customer and I have owned more than 20 pairs of rockport shoes. I love rockport because you produce very comfortable, good quality shoes. I bought one pair of beautiful Rockport shoes (APM11545) back to several years ago and I have kept them...
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#989287
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I placed an order online during the Memorial Day weekend. Nothing on the website indicated that there would be any delays in processing or shipping these orders during the holiday weekend, unlike other online vendors. 4 days later and my order still has not shipped....
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1.3
I didn't like
  • Customer service
#1054601
Reply to reviews
I bought two pairs of Rockport shoes purchased full price from the Pitt Street Sydney Australia store. The inside heel of both pairs of shoes deteriorated over 6-12 months so they became unwearable. Not a lot of walking. I have other shoes that are ten times that age,...
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#1060774
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8 months and falling apart.. I now have to spend more money on another pair of boots as they are required for my job.. would of been money ahead to get the redwings in the first place. Sidewalls are made of plastic- this falls inside the shoe and feels like gravel- I...
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1.0
I liked
  • Looks
I didn't like
  • Quality- everyday wear and tear is very poor
#1044573
Reply to reviews
Purchased a pair of "waterproof" Rockport shoes and after less than 6 months water is seeping in at the toes. After being in contact with the 7 times via email and phone, the finally tell me to send them back through insured mail (at my cost), and in 2-4 weeks they...
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Anonymous
Wet feet in NY

I agree with this review - I had a pair of waterproof Rockports for years, and suddenly one day they started leaking - just raining out, no walking through puddles. I assumed ...

1.1
#1007844
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Contact Rockport

Mailing Address:
The Rockport Company
1895 J.W Foster Blvd.
Canton, MA 02021
Phone:
(781) 401-5000
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I bought some Rockport boots online at Rockport.ca. This is Rockport's Canadian website. The price was shown as C$109.99. When the charge went through my Visa I was charged in US$ so Rockport ended up ripping me off for about $35 on the exchange. I phoned to complain...
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1.6
I liked
  • Style and quality of the shoe
I didn't like
  • Incorrect amount charged for goods
#1033709
Reply to reviews